Any deal you find marked with a Best Price Guarantee badge means we guarantee the lowest price on that deal, anywhere*. But the internet is really big and new offers get added all the time—offers we might not have seen yet. This means that if you purchase a badged Groupon deal and subsequently find the exact same experience from the same merchant for less, we’ll make it up to you. We will issue Groupon credit valued at 100% of the difference, plus an additional 25%: that’s 125% of the price difference!
Here is an example. You find a deal for 117 AED on Groupon but you then see that exact same experience offered by the merchant for 78 AED on another website. If you let us know, we’ll reimburse you 39 AED Groupon credit and an additional 10 AED in Groupon credit to your account to use on your next Groupon purchase.
*Terms and conditions apply. See below for full details.
How Our Guarantee Works
- Purchase Your Groupon Deal
Only deals with the Best Price Guarantee badge are eligible.
- Send Us the Details
Remember: the lower price must be a directly comparable experience from the same merchant for the exact same date, time, and location (where applicable) and priced in the same currency as the deal you purchased on Groupon. Furthermore, you need to let us know about it within 72 hours after your Groupon purchase. Send us a photo, a screenshot, and/or URL of the lower price for the deal you bought to pricematch.ae@groupon.com. And don’t forget to include your Groupon order number.
- We’ll Take a Look
We’ll review what you send us and get back to you within two business days.
- Get The Difference Covered Plus Additional Groupon Credit
If it all checks out we'll reimburse you 125% of the difference between the two prices as Groupon credit. The reimbursement will be made directly into your Groupon account within seven days of confirmation. (*Terms and conditions apply. See policy below.)
Fine Print
The following terms and conditions apply to all Best Price Guarantee requests:
- Only deals with the Best Price Guarantee badge are eligible.
- Best Price Guarantee covers websites with all-inclusive prices (e.g., all taxes and fees) that are advertised and available to the general public . This does not include discounts you may receive (or be eligible for) from: (a) third-party organizations such as Topcashback; (b) special offers made as part of a membership program, corporate discount, student discount, daily deal, group or rewards program; or (c) websites where you call to get the rate from. It also excludes website pricing that is calculated after applying rebates, free offers, coupons or offers based on bundled pricing, volume or lot discounts. Best Price Guarantee is not available for orders on websites where the order details are unknown until after purchase.
- All Best Price Guarantee requests must be submitted to pricematch.ae@groupon.com no later than 72 hours following your purchase on Groupon. The lower price of the identical experience must be available for Groupon to verify independently. Groupon will not approve any request that it believes, in its sole discretion, is the result of a publishing or other error or is made fraudulently or in bad faith. All decisions will be made at the sole discretion of Groupon.
- Maximum of one Best Price Guarantee claim per deal per week for each customer.
- Groupon Credit received as part of Best Price Guarantee is subject to the terms and conditions found here for “How Groupon Credits Work.”
- Groupon reserves the right to refuse a Best Price Guarantee request in order to prevent fraud or abuse or to ensure the integrity of Groupon. Groupon reserves all rights and remedies in the event any customer, individually or in collusion with others, attempts to circumvent these terms and conditions, to commit fraud, or to abuse the Best Price Guarantee program.
- Groupon reserves the right, in its sole discretion, to modify or discontinue the Best Price Guarantee program or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. The terms in effect at the time of your purchase will determine your eligibility under the Best Price Guarantee program. The failure by Groupon to enforce any provision of these terms and conditions shall not constitute a waiver of that provision. All other Groupon terms and conditions and policies apply.
